SOWS 2023-2024 Valley of the Rogue Pro Day
Saturday, November 18, 2023 at Valley of the Rogue in Gold Hill, OregonProfessional C-tier · PDGA-sanctioned singles tournament
Refund policy
Southern Oregon Winter Series is responsible for all refunds/cancellations.
1.03 Withdrawals and Refunds
Event Policy
Players MUST email or phone their withdrawals to the Tournament Director only at the contact information posted for the tournament. Discussions with persons other than the Tournament Director, including other tournament staff, shall not be considered official.
Players who have paid MORE than a nominal waitlist fee of $10 to be on an event’s waitlist who do not get into the event, or who officially request to withdraw from the waitlist prior to the event’s published closure of registration and waitlist replacements (within one week is recommended), will receive a 100% cash refund minus the $10 waitlist fee. Waitlist players who ONLY paid a nominal non-refundable waitlist fee of $10 monetary refund of that waitlist fee (minus up to a $10 handling fee). Waitlist players who ONLY paid a nominal non-refundable waitlist fee of $10 or less will not receive a refund.
Players who officially request to withdraw from an event at least 30 days before the start of the event will receive a 100% cash refund monetary refund of their entry fee (minus up to a $10 handling fee).
Players who officially request to withdraw from an event 15 to 29 days before the start of the event will receive a 100% cash monetary refund of their entry fee minus up to a $10 handling fee ONLY if their spot in the tournament is filled through either the waitlist or a walk-up entry (if offered) by a player who is on the waitlist at the time of the withdrawal request. If the player’s spot is NOT filled, the TD has the choice to provide EITHER a 50% cash monetary refund of their entry fee OR just the player’s pack the player would have received if they had attended (minus the cost of shipping). In the case of a player in a Pro division for an event without a Pro player pack worth at least 25% of the Entry Fee, the TD will provide the 50% cash monetary refund.
Players who officially request to withdraw from an event within 14 days of the start of the event and prior to the event’s published closure of registration and waitlist replacements (within one week is recommended) will receive a 100% cash monetary refund minus up to a $10 handling fee ONLY if their spot in the tournament is filled through either the waitlist or a walk-up entry (if offered) by a player who is on the waitlist at the time of the withdrawal request. If the player’s spot is NOT filled, the TD has the choice to provide EITHER a 25% cash monetary refund OR just the player’s pack they would have received if they had attended (minus the cost of shipping). In the case of a player in a Pro division for an event without a Pro player pack worth at least 25% of the Entry Fee, the TD will provide the 25% cash monetary refund.
Players who do NOT officially request to withdraw from a registered spot playing in the event prior to the published closure of registration and waitlist replacements and don’t play (aka a no-show), forfeit their entry fee and do NOT receive a refund or player’s pack. This does NOT apply to a waitlist player;
1.03.B.
Tournament Directors for Major, Elite Series, and A-Tier events may petition the PDGA Director of Event Support to change the timeline for items C, D, and E.
If granted, the policy must be clearly published with all registration materials.
If a TD vacates an offered division due to a lack of registered players for the division (see 2.01.L), any player for that division that does not wish to move to a different division that they are eligible for, will be provided a full refund.
If a Tournament Director cancels an event, all currently registered or waitlisted players must receive a 100% monetary refund of their entry or waitlist fee. Only in the case of a disaster beyond the control of the TD that prevents the event from taking place by making the venue(s) unavailable, and only with prior approval from the PDGA Director of Event Support, may a TD provide players registered for Amateur divisions with a player pack and a partial monetary refund in the amount of the difference between the retail value of the player pack and the amount of the entry fee.
If a Tournament Director postpones an event, all players currently registered or waitlisted for the original date at the time of postponement must receive a 100% monetary refund of their entry or waitlist fee if they request it. Only in the case of a disaster beyond the control of the TD that prevents the event from taking place by making the venue(s) unavailable, and only with prior approval from the PDGA Director of Event Support, may a TD provide players registered for Amateur divisions with a player pack and a partial monetary refund in the amount of the difference between the retail value of the player pack and the amount of the entry fee. Once a new date is announced, all prior registrants who are still registered or waitlisted must be notified by email and given a reasonable opportunity to receive a 100% monetary refund of their entry or waitlist fee if they determine they are unable to attend the event on its new date.
1.03 Withdrawals and Refunds
Event Policy
Players MUST email or phone their withdrawals to the Tournament Director only at the contact information posted for the tournament. Discussions with persons other than the Tournament Director, including other tournament staff, shall not be considered official.
Players who have paid MORE than a nominal waitlist fee of $10 to be on an event’s waitlist who do not get into the event, or who officially request to withdraw from the waitlist prior to the event’s published closure of registration and waitlist replacements (within one week is recommended), will receive a 100% cash refund minus the $10 waitlist fee. Waitlist players who ONLY paid a nominal non-refundable waitlist fee of $10 monetary refund of that waitlist fee (minus up to a $10 handling fee). Waitlist players who ONLY paid a nominal non-refundable waitlist fee of $10 or less will not receive a refund.
Players who officially request to withdraw from an event at least 30 days before the start of the event will receive a 100% cash refund monetary refund of their entry fee (minus up to a $10 handling fee).
Players who officially request to withdraw from an event 15 to 29 days before the start of the event will receive a 100% cash monetary refund of their entry fee minus up to a $10 handling fee ONLY if their spot in the tournament is filled through either the waitlist or a walk-up entry (if offered) by a player who is on the waitlist at the time of the withdrawal request. If the player’s spot is NOT filled, the TD has the choice to provide EITHER a 50% cash monetary refund of their entry fee OR just the player’s pack the player would have received if they had attended (minus the cost of shipping). In the case of a player in a Pro division for an event without a Pro player pack worth at least 25% of the Entry Fee, the TD will provide the 50% cash monetary refund.
Players who officially request to withdraw from an event within 14 days of the start of the event and prior to the event’s published closure of registration and waitlist replacements (within one week is recommended) will receive a 100% cash monetary refund minus up to a $10 handling fee ONLY if their spot in the tournament is filled through either the waitlist or a walk-up entry (if offered) by a player who is on the waitlist at the time of the withdrawal request. If the player’s spot is NOT filled, the TD has the choice to provide EITHER a 25% cash monetary refund OR just the player’s pack they would have received if they had attended (minus the cost of shipping). In the case of a player in a Pro division for an event without a Pro player pack worth at least 25% of the Entry Fee, the TD will provide the 25% cash monetary refund.
Players who do NOT officially request to withdraw from a registered spot playing in the event prior to the published closure of registration and waitlist replacements and don’t play (aka a no-show), forfeit their entry fee and do NOT receive a refund or player’s pack. This does NOT apply to a waitlist player;
1.03.B.
Tournament Directors for Major, Elite Series, and A-Tier events may petition the PDGA Director of Event Support to change the timeline for items C, D, and E.
If granted, the policy must be clearly published with all registration materials.
If a TD vacates an offered division due to a lack of registered players for the division (see 2.01.L), any player for that division that does not wish to move to a different division that they are eligible for, will be provided a full refund.
If a Tournament Director cancels an event, all currently registered or waitlisted players must receive a 100% monetary refund of their entry or waitlist fee. Only in the case of a disaster beyond the control of the TD that prevents the event from taking place by making the venue(s) unavailable, and only with prior approval from the PDGA Director of Event Support, may a TD provide players registered for Amateur divisions with a player pack and a partial monetary refund in the amount of the difference between the retail value of the player pack and the amount of the entry fee.
If a Tournament Director postpones an event, all players currently registered or waitlisted for the original date at the time of postponement must receive a 100% monetary refund of their entry or waitlist fee if they request it. Only in the case of a disaster beyond the control of the TD that prevents the event from taking place by making the venue(s) unavailable, and only with prior approval from the PDGA Director of Event Support, may a TD provide players registered for Amateur divisions with a player pack and a partial monetary refund in the amount of the difference between the retail value of the player pack and the amount of the entry fee. Once a new date is announced, all prior registrants who are still registered or waitlisted must be notified by email and given a reasonable opportunity to receive a 100% monetary refund of their entry or waitlist fee if they determine they are unable to attend the event on its new date.