Tournament refund / cancellation policy
Tournament refund / cancellation policy
OFFICIAL REFUND/CANCELLATION POLICY FOR 2024
*If you need to cancel for any event, the request MUST be made by email to
[email protected]. Cancellations more than 7 days in advance from the event will receive a full refund minus a $10 processing and cancellation fee. Cancellations under 7 days from the tournament date will receive a 50% refund minus a $10 processing and cancellation fee if your spot is not filled at the time of refund request. If you fail to contact us properly to cancel your spot prior to the start of the event, you will forfeit your entry fee for that event. No player’s packages will be given to non-competitors in lieu of entry fees or store credit. While this policy will be in effect for the 2024 season, it may change for specific events.
Once a player begins his/her round, there will be no refunds given for any reason. If a player has to withdraw due to injury, illness, or an emergency during their round, a score of 999 will be assessed for not finishing the event as long as the Tournament Director is notified. If a player walks off the course in the middle of their round and fails to tell the Tournament Director or any of the tournament staff, the player will receive an 888. Communication is key so DDC can better serve you.
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