Tournament refund / cancellation policy
Tournament refund / cancellation policy
Carl Chiles is responsible for refunds. Based on PDGA Guidelines
Except partial to full Refunds will only be given before registration closes, no refunds after registration closes.
1.03 Withdrawals and Refunds
Last updated: Thursday, December 31, 2020 - 18:16
Event Policy
Players MUST email or phone their withdrawals to the Tournament Director only at the contact information posted for the tournament. Discussions with persons other than the Tournament Director, including other tournament staff, shall not be considered official.
Players who have paid MORE than a nominal waitlist fee of $10 to be on an event’s waitlist who do not get into the event, or who officially request to withdraw from the waitlist prior to the event’s published closure of registration and waitlist replacements (within one week is recommended), will receive a 100% cash refund minus the $10 waitlist fee. Waitlist players who ONLY paid a nominal non-refundable waitlist fee of $10 will not receive a refund.
Players who officially request to withdraw from an event at least 30 days before the start of the event will receive a 100% cash refund (minus up to a $10 handling fee).
Players who officially request to withdraw from an event 15 to 29 days before the start of the event will receive a 100% cash refund minus up to a $10 handling fee ONLY if their spot in the tournament is filled through either the waitlist or a walk-up entry (if offered). If the player’s spot is NOT filled, the TD has the choice to provide EITHER a 50% cash refund OR just the player’s pack the player would have received if they had attended (minus the cost of shipping). In the case of a player in a Pro division for an event without a Pro player pack worth at least 25% of the Entry Fee, the TD will provide the 50% cash refund.
Players who officially request to withdraw from an event within 14 days of the start of the event and prior to the event’s published closure of registration and waitlist replacements (within one week is recommended) will receive a 100% cash refund minus up to a $10 handling fee ONLY if their spot in the tournament is filled through either the waitlist or a walk-up entry (if offered). If the player’s spot is NOT filled, the TD has the choice to provide EITHER a 25% cash refund OR just the player’s pack they would have received if they had attended (minus the cost of shipping). In the case of a player in a Pro division for an event without a Pro player pack worth at least 25% of the Entry Fee, the TD will provide the 25% cash refund.
Players who do NOT officially request to withdraw from a registered spot playing in the event prior to the published closure of registration and waitlist replacements and don’t play (aka a no-show), forfeit their entry fee and do NOT receive a refund or player’s pack. (This does NOT apply to a waitlist player; see 1.03.B above.)
Tournament Directors for Major, National Tour, and A-Tier events may petition the Tour Manager to change the timeline for items C, D, and E.
If granted, the policy must be clearly published with all registration materials.
If a TD vacates an offered division due to a lack of registered players for the division (see 2.01.K), any player for that division that does not wish to move to a different division that they are eligible for, will be provided a full refund.
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